$17.00/Hr
Dress code: Black long sleeve, button up shirts, Black dress pants, black socks, and black shoes.
Length of assignment: Evaluation hire, depending upon performance, attendance, etc.
Job Description:
SUMMARY: Responsible for supervising the banquet staff and acting as the lead server to ensure quality guest service at all hotel banquet functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Directs the set-up of banquet tables and areas for banquet functions. Reviews all function sheets for last minute changes. Ensures that all guest requests are promptly addressed. Conducts pre-function meeting with staff to ensure the proper service and requirements of banquet functions with direction from the Banquet Manager. With direction for the Banquet Manager, assigns stations to servers, assigns side work functions and ensures that all duties are completed before each server signs out. Coordinates and supervises all banquet activities to ensure that each course is served in accordance with the banquet event order. Completes final billing and presents to the customer contact for payment. Ensures that all payments are processed by the Front Desk. Provides prompt, professional, and courteous service during banquet meal functions. Functions as the lead server for banquet events. Performs tableside or buffet food service as required. Maintains a clean and orderly workstation. Informs supervisor of guest comments/complaints. Assists banquet associates when needed. Assists in the set-up and breakdown of banquet functions when business demands are high. Cleans tables of all glasses, silver, China, etc. during and after banquet functions. Greets guests and continually monitors to ensure quality guest satisfaction. Must wear required uniform. Must maintain a neat, clean, and well-groomed appearance. Performs other duties as assigned by management.
SUPERVISORY RESPONSIBLIITIES: This job has no supervisory responsibilities.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
TRAINING NEEDS: Training in providing quality guest service.
PHYSICAL DEMANDS: The physical demands described here are to representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; climb or balance; and talk or hear. The employee must regularly lift and/or move up to 100 pounds and frequently lift and/or move more than 50 pounds. Ways to Apply:
- CALL TODAY FOR A PHONE INTERVIEW 717-718-HIRE (4473)
- Resumes may be emailed to Jobs.YorkPA@ExpressPros.com
- Stop by our York office: 2210 E. Market St. York, Pa 17402
About Express Employment Professionals:
Express can help you find the type of job that is a perfect fit for your needs and abilities, and you’ll never pay a fee for our services and support. Whether you’re looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals including Administrative, Commercial, and Professional positions. Benefits available to Eligible Express Associates:
- Medical Plan/Dental Plan
- EAP (Employee Assistance Program)
- Holiday Pay (6 Days Observed)
- 401 (k) Retirement Savings Plan
- Vision/Eyewear Plan
- Vacation Pay
- Life Insurance
- Prescription Drug Reimbursement
- Short-Term Disability
- Referral Bonuses
For a complete listing of all open positions, visit www.expresspros.com
